Part-Time Manga Library Staff

Front Desk and Visitor Support

• Greet visitors, explain library rules, and help with check-in/check-out.
• Process hourly stays, memberships, card scans, simple payments, and receipts.
• Answer basic questions about membership, rates, Wi-Fi, house rules, app terms, and app scanning.
• Help monitor seating availability, visitor flow, and waiting guests during busy periods.
• Manage the library's music during shift.

Books, Shelves, and Reading Support

• Help members scan books, log reading, and request returns.
• Reshelve returns properly and shelf-read messy areas.
• Stamp books, attach library barcodes/labels, and prepare existing library books for circulation.
• Update basic database/catalog metadata for existing library books, as trained and assigned.
• Check book records for simple issues such as missing barcode, incorrect shelf/location, missing copy status, or visible damage notes.
• Report unclear database/catalog issues to the owner or relevant team member instead of making major changes without approval.
• Watch for damaged books, missing items, noisy groups, and minors' access restrictions.
• Help enforce house rules, including food/drink rules, photo/video privacy, shelf access, cleanliness, and respectful behavior.

Cleaning and Space Maintenance

• Keep the front desk/counter area organized, clean, and ready for visitors.
• Reset reading areas after use, including clearing tables, wiping surfaces, arranging seats, and checking for forgotten items.
• Complete scheduled cleaning tasks, including daily restroom/kitchen/prep area light cleaning and weekly shelf dusting.

Stock, Equipment, and Supplies

• Sell bottled drinks, snacks, and merch, and update simple stock counts.
• Check that basic shift equipment, such as scanners, tablets, counter devices, speakers, and chargers, are working.
• Report equipment issues as soon as possible.
• Inform the owner when snacks, drinks, merch, receipt paper, cleaning supplies, or other counter supplies are low.

Communication, Records, and Handover

• Check and respond to questions sent through the library's communication channels using approved/appropriate replies.
• Inform the owner or relevant team members about information that needs updating, such as database, marketing, finance, or operations notes.
• Record incidents, including damage, complaints, lost cards, payment issues, unusual behavior, accidents, or emergencies.
• Handle lost-and-found items according to library procedure.
• Complete a simple end-of-shift handover note, including pending issues, incidents, low stock, damaged items, and anything the owner needs to know.

Privacy, Safety, and Decision Limits

• Handle member/customer information discreetly and avoid sharing private visitor, payment, or reading activity details.
• Follow basic safety and emergency procedures, and inform the owner immediately about accidents, injuries, emergencies, or suspicious behavior.
• Use database/catalog access only for assigned library tasks and avoid changing records outside approved instructions.
• Assist with opening/closing checklists, but will not do solo closing during the first month.
• Do not make final decisions on refunds, complaints, bookings, penalties, or member issues without owner approval.
• Assist with other reasonable library/front desk tasks during shift, as trained and assigned by the owner.

• Although pay is computed hourly, this is a scheduled-shift role. Staff are expected to work the full assigned shift unless a schedule change, early leave, or absence is approved in advance.
• Because the library has limited staff, reliable attendance is very important.
• Absences, lateness, and schedule changes must be reported as early as possible.
• Missed shifts are unpaid unless covered by approved paid leave or another applicable rule.
• Repeated unexcused absences, tardiness, or no-call/no-show incidents may affect continued employment.

Minimum Requirements

• Must be 21 years of age or older at the time of application. This role involves handling mature-rated catalog materials, enforcing age-restricted access rules, front desk responsibilities, and closing shifts.
• Lives near the library (Infront of Brgy. Salawag, Molino-Paliparan Rd., Dasmarinas City, Cavite) or has less than 1 hour commute home.
• Fluent in English and Tagalog.
• Has strong reading comprehension.
• Has sufficient computer/tablet skills and can use basic keyboard shortcuts.
• Careful with books, shelves, and collectibles.
• Can politely enforce rules and gently confront unruly patrons.
• Can handle quiet service work, repetitive scanning, cleaning, and customer questions.
• No college degree needed.

Nice-to-haves

• Has broad interest in anime and manga.
• Seasonal anime knowledge.
• Has knowledge in gacha games.
• Comfortable handling and assisting with a wide range of catalog materials, including light novels, BL, GL, mature-rated books, artbooks, magazines, and Japanese books.
• Customer service and cashier experience.
• Good memory for regular visitors, names, reservations, and small details from past visits, so guests can feel remembered, welcomed, and taken care of.

At the time of application, only the form below is required.

• Filled out application form. We do not need a resume document.

Only selected applicants will be asked to submit the following before their first training shift:

• Government ID.
• Emergency contact.
• Documents for SSS/Pag-IBIG/PhilHealth, if none yet.
• TIN, if available.
• NBI clearance or police clearance.

The following documents will be provided by us and will require your understanding, agreement, and signature before your starting date:

• Signed employment contract.
• Signed confidentiality/data privacy agreement.
• Signed employee handbook acknowledgment.

Once the form closes, we will evaluate all applicants and send one of the following emails:

• Interview invitation, or
• Rejection letter.

Shortlisted applicants will be invited for a short in-person interview and practical situational check at the library. As most of our questions are already answered in the form, this is mainly to confirm communication style, schedule fit, and comfort with front desk/library tasks.

If you pass the interview stage, we will send another email inviting you to visit the library and complete the next steps, including document submission and signing.

Your start date will also be the start of your paid training shift.

We will announce once applications are ready to accept responses. Please do not send your resume, CV, or application through email, chat, social media, or anywhere else. Once applications open, this form will be the only place where responses will be accepted. For questions, kindly send an email at library[at]tankobonbon[dot]com with title Job Posting Inquiry.